ServicesBeverage Destruction and RecyclingEthanol Recovery & ReclamationTax Compliance & RecoveryHand Sanitizer RecyclingWhen you work with Parallel Products, important shipment information and documentation should be easy to find when your team needs it.
Your portal gives approved users secure access to ticket status, financial documents, tax claim documentation, and shipment records — all in one convenient place.
The Parallel Products customer portal is connected directly to Nexus, our operating system. Shipment information is updated in real time as tickets move through the process. Search by ticket number or purchase order, review shipment details, and see where a ticket stands — without digging through emails or requesting the same paperwork twice.
The portal gives customers access to the documents that matter most for accounting, compliance, operations, and tax-related workflows.
Different teams need different information. The customer portal helps give each approved user access to the records most relevant to their role.
For eligible alcohol-related shipments, Parallel Products helps support the tax claim process by tracking required information, managing claim-related documentation, and making applicable records available through the portal.
Our team files eligible tax refund claims with the TTB on a regular basis and helps customers stay aligned with filing timelines and documentation requirements. Once claim-related paperwork is available, customers can access it through the portal for their records.
The portal is one part of a larger customer experience built around service, visibility, and follow-through. Your Customer Service representative remains your gateway to success, helping coordinate tickets, transportation, shipment details, documentation, and next steps.
The portal supports that relationship by giving your team direct access to the information and paperwork connected to each ticket.
Access ticket information, invoices, shipment documentation, tax claim records, and account-specific paperwork.
